1. How long does it take to receive my order?
Orders will be processed and shipped within 14 business days from the date of purchase. You will receive a confirmation email with tracking information once your order has been shipped.
2. Can I return or exchange an item?
All sales are final. We do not accept refunds, returns, or exchanges. Please review your order carefully before completing your purchase.
3. How can I check the status of my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package. If you have any issues, please contact our support team.
4. Do you offer expedited shipping?
At this time, we do not offer expedited shipping. All orders will be shipped within the standard 14 business-day processing time.
5. What should I do if my order arrives damaged or incorrect?
If you receive a damaged or incorrect item, please contact our customer support team within 48 hours of receiving your order. Provide your order number and photos of the issue, and we will work to resolve the matter.
6. Can I cancel my order after placing it?
Orders cannot be canceled or modified after they have been placed. Please review your order carefully before completing your purchase.
7. Do you ship internationally?
At this time, we only ship within the United States.
8. How can I contact customer support?
For any questions or concerns, please contact [email protected]. We expect to respond to your inquiry within 48-72 hours.